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Breakthru Ventures / Help

Change the email address on your account

Updated Nov 13, 2026, 12:10 AM UTC

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Go to Settings > Profile, enter the new address and confirm it from the message we send to that address. Until you confirm, sign-in keeps using the old address.

If you no longer have access to the old address, open a ticket from the new one and an agent will help you verify the account.

Still stuck?

Open a ticket and we'll help.

Open a ticket